Versand

Order Processing Time

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates and Estimates

We offer international shipping to the United States, United Kingdom, Germany, Canada, and European countries.

• Standard Shipping: Estimated delivery time is 7 to 15 business days.
• Express Shipping (if applicable): Estimated delivery time is 3 to 7 business days.

Shipping charges for your order will be calculated and displayed at checkout.

How Do I Check the Status of My Order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 20 business days of receiving your shipping confirmation email, please contact us at adrian.yin@grecook.com with your name and order number, and we will look into it for you.

Customs, Duties, and Taxes

GRECOOK Bladeless Air is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages and Lost Packages

If your package arrives damaged or is lost in transit, please save all packaging materials and damaged goods, and contact us immediately at adrian.yin@grecook.com so we can resolve the issue promptly.